What is the primary function of a patient navigator in health care?

The primary function of a patient navigator in health care is to assist patients in navigating the health care system. This role is essential in helping patients overcome barriers to care, such as complex administrative processes, understanding treatment options, scheduling appointments, and accessing available resources. Patient navigators play a crucial role in guiding patients through their health care journeys, ensuring they receive timely and appropriate care.

This support is particularly vital for patients facing challenges such as chronic illnesses, unfamiliarity with medical processes, or socio-economic barriers that can obstruct their access to needed services. By effectively navigating the health care system, these professionals help improve patient experiences and outcomes, making the health care system more user-friendly and accessible.